This accessibility statement applies to the website https://tpcastillohomes.com
Compliance status
This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance with the aspects set out in the following section.
Non-accessible content
The content listed below is not accessible for the following reasons:
Non-compliance with Royal Decree 1112/2018
- Some audiovisual content does not include audio description or alternative means [Requirement 1.2.3 Audio description or alternative means] or recorded audio description [Requirement 1.2.5 Audio description (Recorded)].
- There may be isolated coding errors on some web pages. [4.1.1 Processing]
- Some user interface components may not be correctly labelled. [4.1.2 Name, function, value]
Disproportionate burden
Not applicable.
The content does not fall within the scope of the applicable legislation
There may be office documents in PDF or other formats published after the date of this statement that do not fully comply with all accessibility requirements. However, every effort has been made to ensure that the majority of them do comply.
Preparation of this accessibility statement
- This statement was prepared on 25 March 2026.
- The method used to prepare the statement was a self-assessment carried out by the organisation itself.
Comments and contact details
You may submit feedback regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:
- Reporting any potential non-compliance by this website.
- Reporting other difficulties in accessing the content.
- Submitting any other queries or suggestions for improvement regarding the website’s accessibility
By email to info@tpcastillohomes.com or by telephone on (+34) 654 32 39 44. You may submit:
- A complaint regarding compliance with the requirements of Royal Decree 1112/2018, or
- A request for accessible information regarding:
Content that is excluded from the scope of application of Royal Decree 1112/2018, as established in Article 3(4). - Content that is exempt from compliance with accessibility requirements on the grounds that it would impose a disproportionate burden.
In the request for accessible information, you must clearly set out the facts, reasons and specific request that demonstrate that the request is reasonable and legitimate.
Complaints and claims regarding accessible information should be sent via email to info@tpcastillohomes.com and will be received and handled by Josefa Rosales Peinado – TP Castillo Homes.
Appeal Procedure
If, following a request for accessible information or a complaint, the request has been rejected, the decision taken is not accepted, or the response does not meet the requirements set out in Article 12.5, the person concerned may lodge an appeal. An appeal may also be lodged if the twenty-working-day period has elapsed without a response having been received.
The complaint may be submitted via the General Portal of the Ministry of Economic Affairs and Digital Transformation’s electronic headquarters, as well as through the other options set out in Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations. Complaints will be received and processed by the Ministry’s Sub-Directorate General for Service Inspection.
Optional content
This website is designed to allow you to change the text size and colour, as well as the page background, using your browser’s standard settings.
If you wish to change the text size in the main web browsers, use the following menus:
- Internet Explorer, Mozilla and Firefox: View > Text size
- Opera: View > Zoom
- Safari: View > Make text larger
- Chrome: Manage current page > Text size
To change the size of everything on the page:
- Ctrl + + to increase the size
- Ctrl + – to decrease the size
- Ctrl + 0 restores the text to its original size
If you want to override the stylesheet or change the text colour, you can consult the WAI’s ‘How to Change Text Size or Colours’ page, which is available in Spanish at ‘¿Cómo cambiar el tamaño del texto o colores?’.
